FAQ

1. What is ChartApps?

ChartApps is a data visualization platform that helps you turn raw data into beautiful, interactive dashboards and reports. It integrates seamlessly with Google Sheets to provide real-time updates, powerful analysis tools, and easy-to-use templates.

2. How do I get started with ChartApps?

Getting started with ChartApps is simple. Sign up for an account, connect to your Google Sheets, and begin creating dashboards using pre-built templates or custom designs to fit your needs.

3. Is ChartApps compatible with Google Sheets?

Yes, ChartApps is fully integrated with Google Sheets. Any changes made in your Google Sheets are instantly reflected in your ChartApps dashboards, ensuring that your data is always up to date.

4. Can I customize the dashboards?

Absolutely! ChartApps allows you to build custom dashboards from scratch or modify existing templates to suit your specific requirements. You can adjust layouts, colors, and data visualizations as needed.

5. Is my data secure with ChartApps?

Yes, your data is secure. ChartApps ensures that your data remains protected, and you retain full ownership of it. Even if you decide to stop using ChartApps, your data stays in your Google Sheets, safe and secure.

6. How do I share my dashboards with my team?

ChartApps makes it easy to share your dashboards with your team members. You can control access levels and permissions to ensure that sensitive data is protected while enabling collaboration.

7. Does ChartApps offer pre-built templates?

Yes, ChartApps provides a variety of pre-built templates for different use cases, such as budgeting, sales tracking, and e-commerce. These templates help you get started quickly and customize them as needed.

8. How often is the data updated in ChartApps?

ChartApps syncs in real time with Google Sheets, meaning any updates made in your dashboards are instantly reflected in your Google Sheets. However, to update your dashboards with the latest changes from the sheet, you need to go to the board settings and click the “Update Sheet” button to sync the data. This ensures that your dashboard always displays the most accurate and up-to-date information.

9. Can I use ChartApps on mobile devices?

Yes, ChartApps is mobile-friendly and optimized for use on smartphones and tablets. Your dashboards will look and function like native apps on your mobile device, giving you easy access to your data on the go.

10. What kind of analysis tools does ChartApps provide?

ChartApps includes powerful analysis tools like custom calculations, filters, and advanced visualizations. You can use these features to dive deeper into your data and derive actionable insights.

11. Is ChartApps suitable for non-technical users?

Yes! ChartApps is designed to be user-friendly and accessible to individuals with no technical background. The platform provides pre-built templates and intuitive customization options, making it easy for anyone to create and manage dashboards without the need for coding or advanced technical skills.

12. Can I integrate ChartApps with other tools besides Google Sheets?

Currently, ChartApps integrates primarily with Google Sheets. However, we are working on expanding our integrations, so stay tuned for future updates!

13. Does ChartApps provide customer support?

Yes, ChartApps offers customer support via email, live chat, and an extensive knowledge base. Our team is ready to assist you with any questions or issues you may encounter.

14. Can I export my charts or dashboards?

Currently, you can export your dashboards as PDF files, specifically for the table block. This feature allows you to export the data in a structured format for easy sharing or printing. Additionally, you can embed specific blocks into other platforms for seamless integration.

15. How much does ChartApps cost?

ChartApps offers a variety of pricing plans to suit different needs. You can view the available plans on our website and choose the one that best fits your requirements.